Spelling
Long Send/Receive
Unreadable
Dialer Problem
By far, the most common problem associated
with either sending or receiving PrairieWeb email is simply a misspelling in the address.
 | Check to insure that "prairieweb" is spelled correctly in all
of your email settings. Goto Tools --> Accounts --> Mail Tab -->Properties in
Outlook Express |
| Make certain that anybody trying to send you email is correctly spelling
"prairieweb" |
| If email that you are trying to send is returned to you: check both the
syntax and accuracy of the address you are trying to send to. A valid email address will
always look something like: [username@domain.com]. This error will only occur when a
remote mail server (not under PrairieWeb's control) has rejected the address you are using
or the address syntax is incorrect. |
What to do if your email seems to be
"stuck" or taking a very long time to Send/Receive.
| BE PATIENT!! Very large messages or messages with attachments can take a
very long time to transfer to/from the internet. A 5MB email can take up to 15
minutes to transfer on some slower modems and you may be receiving multiple large
messages. Often the main culprit for large emails is a picture attachment. |
| Make sure that you are connected to PrairieWeb and the connection is
still active by checking the connection status icons on the start bar of Win95. |
| Make Certain that your using an up-to-date email reader. PrairieWeb
Strongly recommends using Outlook Express. |
My email is garbled or unreadable
| This condition is usually caused by the sender using an incompatible
email format or with a newer email program than you have. Update your software and
encourage those that send you such mail to upgrade their software. |
| Ask the sender to try sending the message again. Sometimes Internet
transmission errors can damage email |
| The Sender is creating email In a foreign Language not compatible with
your software. |
The Dialer attempts to redial a connection
when Outlook Express starts.
| This is a very common problem with those that have upgraded from Internet
Explorer 3.02 to IE 4.01
 | In Outlook Express - click on "Tools" on the menu bar |
| Click options |
| Select the Dial-Up tab on the windows that comes up |
| make sure that "Do Not Dial a Connection" is selected under the
When Starting area. |
| Click the "OK" button to save the settings.
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